A Brother printer reports a jam (often "Jam Inside" or "Jam Rear"). Clear it from the indicated area and check for small scraps — Brother lists the jam location to guide you.
Work through these in order; most people are fixed by the first two or three.
Follow the on-screen jam location. Open the back cover and the toner/drum area, and pull jammed paper slowly in the feed direction.
Inspect the rear, the duplex tray and around the drum unit for small torn pieces — a tiny scrap keeps the message on.
Fan the stack, don't overfill, set the guides, and use flat, dry paper of a supported weight.
If jams repeat, wipe the paper pickup roller with a lightly damp lint-free cloth.
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