Error 0x97 is an internal hardware fault on many Epson WorkForce/EcoTank models — often the main board or printhead. A power reset is worth trying, but it frequently needs service.
Work through these in order; most people are fixed by the first two or three.
Turn the printer off, unplug for 5–10 minutes, hold the power button ~30s while unplugged, then reconnect and power on.
Open the unit and remove any jammed paper or packing material that could be blocking the carriage.
Make sure cartridges/ink lines are properly seated and there's no transport lock engaged.
0x97 is commonly a board-level failure; if the reset doesn't help, repair or replacement is usually required.
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