The Windows Print Spooler service crashes or stops, so nothing prints and you can't open the queue. Corrupt spool files are the usual culprit.
Work through these in order; most people are fixed by the first two or three.
Win+R › services.msc › Print Spooler › Restart. Set its Startup type to Automatic.
Stop the Print Spooler, delete everything inside C:\Windows\System32\spool\PRINTERS, then start the service again.
If it crashes again right after a specific job, reinstall that printer's driver with a fresh package.
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