Unbox and remove all packing material
Take the Canon PIXMA G7020 (MegaTank) out of the box and remove every piece of tape, foam and the cardboard inserts — inside the cartridge/toner area too. Leftover packing is the #1 cause of carriage and jam errors on a brand-new printer.
Connect power and turn it on
Plug the power cord into the printer and a wall outlet, then press the power button. Wait for it to finish initializing before going further. (Skip connecting the USB cable for now — only plug it in if the installer asks.)
Fill the ink tanks
Open the tank cover and fill each color to its upper line using the supplied bottles, matching each color to its tank. Wipe any spills, then close the caps. The Canon PIXMA G7020 (MegaTank) ships with a large supply of ink for very low running costs.
Load paper into the tray
Fan a stack of paper, place it in the input tray, and slide the guides snug against the edges so it feeds straight. Don't overfill past the max line.
Connect to Wi-Fi or your computer
For wireless, use the printer's Wi-Fi Setup Wizard (or the brand app) and join your 2.4GHz network — most home printers don't use 5GHz. For a wired setup, connect Ethernet or USB. Keep the printer near the router while pairing.
Install drivers and the printer software
On a computer, install the full driver/software package (not just the basic driver) so printing and scanning both work. Drivers, manuals and the IJ Setup tool are at canon.com/support and ij.start.canon. Choose the matching model and OS before downloading. On a phone, install the brand's app to finish setup.
Run initial ink charging and alignment
Start the guided initial ink charging from the panel or app — it primes the printhead and takes several minutes. Don't switch the printer off during charging.
Print a test page and adjust settings
Print a test page to confirm everything works. Then set your defaults — paper size, quality, and turn on two-sided (duplex) printing if you want to save paper.
Troubleshooting this printer
Canon error 5B00 (ink absorber / waste pad full)
Code 5B00 (also 5B01/1700) means the waste-ink absorber counter has reached its limit. The proper fix is repla…
HardwareCanon support code 1300 (paper jam)
Support code 1300 is a paper jam in a Canon PIXMA — paper is stuck in the output or feed path. Remove it slowl…
QualityPrinter prints blank pages
Paper feeds through but comes out blank or nearly blank. On inkjets this is usually clogged nozzles or air in…
ConnectivityPrinter not found during wireless setup
The setup app or driver can't discover the printer on your network. Most wireless-setup failures come from ban…