The safest driver is always the one from the manufacturer for your exact model and operating system. Pick your brand below for where to get it, or search the site for your model.
Each brand hub lists the official download source and driver notes for that manufacturer.
It's printed on the front or label of the printer (e.g. "OfficeJet Pro 9015e"). The right driver depends on the precise model.
Get the full driver & software package for your model and your OS (Windows 11/10 64-bit or your macOS version) from the manufacturer — not a third-party "driver updater".
Uninstall the previous printer software, then clear leftovers in Print Server Properties, and reboot before installing the new package.
Right-click › Run as administrator. For USB, only plug in the printer when the installer prompts you.
Windows shows "Driver is unavailable" next to your printer, usually after a Windows update changed o…
InstallationThe driver setup errors out, hangs, or rolls back before finishing. This usually comes from a leftov…
InstallationThe "Add a printer" wizard fails, doesn't find the device, or errors out. You can almost always add…
ConnectivityThe printer is plugged in over USB but the computer doesn't see it. Often a cable, port, or driver-o…
Browse step-by-step setup guides, error-code fixes and driver help for every major brand sold across the USA & Canada.