Printer Error Codes: What They Mean and How to Fix Them
Type the code exactly as it appears on the printer panel or on your screen. Each page explains what the code means, what causes it, the repair steps in order, and an honest note on when a printer costs more to fix than to replace.
10 codes
Document Jam
Brother 'Document Jam': clearing the ADF
Brother · Scanning
Unable to Scan A5
Brother 'Unable to Scan A5': scanner carriage error fix
Brother · Scanning
Unable to Scan AF
Brother 'Unable to Scan AF': scanner unit fault troubleshooting
Brother · Scanning
5011 / 5012
Canon support code 5011 (scanner unit error)
Canon · Scanning
E202
Canon laser error E202 (scanner home position error)
Canon · Scanning
P22
Canon error P22 (scanner error)
Canon · Scanning
0x53
Epson error 0x53: scanner mechanism fault fix
Epson · Scanning
E-02
Epson E-02: scanner error on small-panel models
Epson · Scanning
E5
HP error E5 (scanner failure on DeskJet and ENVY)
HP · Scanning
Scanner not detected in Image Capture
Scanner does not appear in Image Capture on macOS
macOS · Scanning
Still stuck?
Cannot find your code, or the fix did not work?
Send us the exact message and your printer model. A specialist will identify it, and can work through the repair with you on a screen-share.