Canon inkjet — shown for reference; your model may look different. Dinkun Chen · CC BY-SA 4.0
Canon MAXIFY MB5420: Setup, Drivers, Ink and Common Problems
The MB5420 was the top MAXIFY before the MegaTank GX line arrived: two 250-sheet cassettes, a 50-sheet duplex ADF, touchscreen and Ethernet, all fed by the long-lasting PGI-2200 pigment set. Workgroups of five or so people used it as a main office printer. The 2016-era Wi-Fi radio is 2.4 GHz only and can be flaky on modern mesh networks, so wired Ethernet is the better choice today.
Sold in United States, Canada, United Kingdom, Europe, Australia. Sold as MAXIFY MB5450 in United Kingdom; MAXIFY MB5455 in Europe.
Is the Canon MAXIFY MB5420 right for you?
The MB5420 was the top MAXIFY before the MegaTank GX line arrived: two 250-sheet cassettes, a 50-sheet duplex ADF, touchscreen and Ethernet, all fed by the long-lasting PGI-2200 pigment set. Workgroups of five or so people used it as a main office printer. The 2016-era Wi-Fi radio is 2.4 GHz only and can be flaky on modern mesh networks, so wired Ethernet is the better choice today.
Best for: Small workgroups needing a high-capacity cartridge inkjet
Setting up the Canon MAXIFY MB5420
Use Ethernet where possible; for Wi-Fi pick the 2.4 GHz SSID on the touchscreen. Load both cassettes, set sizes on screen and configure the driver's tray assignment. Install the MB5400 series package on each PC for scanning and faxing, and schedule a nozzle check if the office closes for more than a week.
- Unbox and prepare. Remove every piece of shipping tape and packing material, install the ink cartridges, and load paper in the tray.
- Join your Wi-Fi. Keep the printer close to the router for setup. Most printers only connect to the 2.4GHz band, so if your router broadcasts one merged network name you may need to split the bands temporarily. See our Wi-Fi guide if it will not join.
- Install the setup app. Use Canon's official app rather than a driver you found on a search result — third-party driver sites are the most common source of printer malware.
- Add the printer. On Windows 11: Settings › Bluetooth & devices › Printers & scanners › Add device. On macOS: System Settings › Printers & Scanners › Add Printer.
- Print a test page and run a scan if this is an all-in-one, so you find any problem now rather than when you are in a hurry.
Ink, toner and supplies
The Canon MAXIFY MB5420 uses the following consumables. Match the number exactly when you buy: the same printer family often uses several different cartridge numbers by region.
- PGI-2200 BK / C / M / Y
- PGI-2200XL
- MC-10 maintenance cartridge
High-yield (XL) versions almost always cost less per page if you print regularly. On third-party ink and toner, read our honest assessment first, and note that some manufacturers push firmware that rejects non-original chips.
Full specifications
| Print Speed | 24 ipm black / 15.5 ipm color |
|---|---|
| Resolution | Up to 600 x 1200 dpi |
| Duplex | Automatic |
| Adf | 50-sheet duplex ADF |
| Paper Capacity | 500 sheets (two 250-sheet cassettes) |
| Display | 3.5-inch LCD touchscreen |
| Connectivity | Wi-Fi, Ethernet, USB, Wi-Fi Direct |
| Mobile | Canon PRINT, AirPrint, Mopria |
| Os | Windows 11/10, macOS, iOS, Android |
| Dimensions | 18.3 x 18.1 x 12.6 in |
| Weight | 30.0 lb |
| Monthly Duty | Up to 30,000 pages (recommended 250-2,000) |
| Extra | Flagship cartridge MAXIFY with dual cassettes and PGI-2200 inks |
| Functions | Print, Scan, Copy, Fax |
Official drivers and apps
Every link goes to the manufacturer or an official app store. We never host modified installers.
- Apple AirPrint
Driverless printing built into iPhone, iPad and Mac iOS · macOS - Canon IJ Scan Utility
The scanning front end bundled with Canon inkjet drivers Windows · macOS - Canon IJ Setup (ij.start.canon)
Canon's setup portal that walks you through installing a PIXMA or MAXIFY printer Windows · macOS · iOS - Canon PRINT
Canon's single mobile app for printing, scanning and printer setup iOS · Android - Mopria Print Service
Cross-brand driverless printing and scanning for Android Android
Problems owners report with this printer
| Code or message | What it means |
|---|---|
| B200 | Printhead fault |
| 1300 | Paper jam |
| 1303 | Jam in rear/duplex unit |
| 2801 | ADF jam |
| 1700 | Maintenance cartridge almost full |
- Printer Paper Jam: How to Clear It Safely (Including "Paper Jam But No Paper")
- Printer Printing Lines or Streaks? How to Diagnose Banding, Streaks and Smudges
- Printer Prints But Won't Scan? How to Fix a Scanner That Stopped Working
- Canon Error B200: What It Really Means and Whether It Can Be Fixed
- Printer Won't Connect to Wi-Fi? 10 Fixes That Work (HP, Canon, Epson, Brother)
- How to Fix Printer Offline in Windows 11 and 10: 9 Step-by-Step Fixes
Canon error codes
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