Brother MFC-T920DW: Setup, Drivers, Ink and Common Problems

Is the Brother MFC-T920DW right for you?

The MFC-T920DW is the fax-equipped top of Brother's ink tank range, with the same 30 ipm engine, ADF, duplex and Ethernet as the DCP-T820DW. It suits small businesses in India, Southeast Asia and Australia that still send faxes and want bottle-ink running costs. The LCD handles fax setup and copy options. Bottle refills keep cost per page negligible.

Best for: Small businesses in ink-tank markets that need fax

Setting up the Brother MFC-T920DW

Fill the tanks and let the initial charge complete, then connect Ethernet or join Wi-Fi via the LCD. Install the Full Driver & Software Package on Windows for scanning and PC-Fax. Set the fax station ID and receive mode under Initial Setup.

1. Unbox and prepare. Remove every piece of shipping tape and packing material, install the ink bottles (fill each tank to the upper line), and load paper in the tray.
2. Join your Wi-Fi. Keep the printer close to the router for setup. Most printers only connect to the 2.4GHz band, so if your router broadcasts one merged network name you may need to split the bands temporarily. See our Wi-Fi guide if it will not join.
3. Install the setup app. Use Brother's official app rather than a driver you found on a search result — third-party driver sites are the most common source of printer malware.
4. Add the printer. On Windows 11: Settings › Bluetooth & devices › Printers & scanners › Add device. On macOS: System Settings › Printers & Scanners › Add Printer.
5. Print a test page and run a scan if this is an all-in-one, so you find any problem now rather than when you are in a hurry.

Ink, toner and supplies

The Brother MFC-T920DW uses the following consumables. Match the number exactly when you buy: the same printer family often uses several different cartridge numbers by region.

• BTD60BK black ink bottle (7,500 pages)
• BT5000C/M/Y color ink bottles (5,000 pages each)

High-yield (XL) versions almost always cost less per page if you print regularly. On third-party ink and toner, read our honest assessment first, and note that some manufacturers push firmware that rejects non-original chips.

Full specifications