Canon PIXMA TS 5380 Multifunction ink-jet Printer

Canon PIXMA TS series — shown for reference; your model may look different. Dinkun Chen · CC BY-SA 4.0

Canon · PIXMA TS

Canon PIXMA TS9521C: Setup, Drivers, Ink and Common Problems

Inkjet Released 2019 Discontinued Around $250 new

The TS9521C is the TS9520 dressed for the craft market: a white cabinet, bundled pattern and scrapbook software, and marketing aimed at card makers and scrapbookers who print on 12 x 12 inch and 11 x 17 inch paper. Under the lid it is the same five-ink, ADF-equipped tabloid printer, so drivers and cartridges are shared with the TS9520. Crafters feeding thick cardstock should expect occasional 1313 jams and should use the rear tray only.

Sold in United States, Canada

Print speed
15.0 ipm black / 10.0 ipm color
Two-sided
Automatic (Letter/A4)
Document feeder
20-sheet
Paper capacity
200 sheets plus 11 x 17 in rear feed
Resolution
Up to 4800 x 1200 dpi
Display
4.3-inch LCD touchscreen

Is the Canon PIXMA TS9521C right for you?

The TS9521C is the TS9520 dressed for the craft market: a white cabinet, bundled pattern and scrapbook software, and marketing aimed at card makers and scrapbookers who print on 12 x 12 inch and 11 x 17 inch paper. Under the lid it is the same five-ink, ADF-equipped tabloid printer, so drivers and cartridges are shared with the TS9520. Crafters feeding thick cardstock should expect occasional 1313 jams and should use the rear tray only.

Best for: Scrapbookers and card makers printing on large cardstock

Setting up the Canon PIXMA TS9521C

Use the touchscreen wizard or Canon PRINT to join a 2.4 GHz network, or plug in Ethernet. For 12 x 12 scrapbook paper, set a custom size in the driver and load one sheet in the rear tray with the guides snug. Install Easy-PhotoPrint Editor for the included Creative Park templates and run alignment before the first project.

  1. Unbox and prepare. Remove every piece of shipping tape and packing material, install the ink cartridges, and load paper in the tray.
  2. Join your Wi-Fi. Keep the printer close to the router for setup. Most printers only connect to the 2.4GHz band, so if your router broadcasts one merged network name you may need to split the bands temporarily. See our Wi-Fi guide if it will not join.
  3. Install the setup app. Use Canon's official app rather than a driver you found on a search result — third-party driver sites are the most common source of printer malware.
  4. Add the printer. On Windows 11: Settings › Bluetooth & devices › Printers & scanners › Add device. On macOS: System Settings › Printers & Scanners › Add Printer.
  5. Print a test page and run a scan if this is an all-in-one, so you find any problem now rather than when you are in a hurry.

Ink, toner and supplies

The Canon PIXMA TS9521C uses the following consumables. Match the number exactly when you buy: the same printer family often uses several different cartridge numbers by region.

  • PGI-280 PGBK
  • CLI-281 BK/C/M/Y
  • XL / XXL sizes

High-yield (XL) versions almost always cost less per page if you print regularly. On third-party ink and toner, read our honest assessment first, and note that some manufacturers push firmware that rejects non-original chips.

Full specifications

Print Speed15.0 ipm black / 10.0 ipm color
ResolutionUp to 4800 x 1200 dpi
DuplexAutomatic (Letter/A4)
Adf20-sheet
Paper Capacity200 sheets plus 11 x 17 in rear feed
Display4.3-inch LCD touchscreen
ConnectivityWi-Fi, Ethernet, USB, Wi-Fi Direct, Bluetooth
MobileCanon PRINT, AirPrint, Mopria
OsWindows 11/10, macOS, ChromeOS, iOS, Android
Dimensions18.5 x 14.2 x 7.5 in
Weight21.4 lb
ExtraCrafting edition of the TS9520 in white with bundled Creative Park and scrapbook templates; identical engine and inks
FunctionsPrint, Scan, Copy

Official drivers and apps

Every link goes to the manufacturer or an official app store. We never host modified installers.

Canon's official driver page

Problems owners report with this printer

Code or messageWhat it means
B200Printhead fault
1300Paper jam
1313Paper jam from thick media
1660Ink tank missing
5B00Ink absorber full

Canon error codes

All Canon error codes

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