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Epson WorkForce WF-7720: Setup, Drivers, Ink and Common Problems
The WF-7720 is the two-cassette version of the WF-7710 with a single-pass duplex ADF, making it the small-office wide-format all-in-one of the 2017-2020 period. It is a large, heavy machine that needs a solid stand. Besides the family's pigment black drying and sealed waste pad, the lower cassette is a frequent jam point and the duplex ADF rollers wear faster than single-sided units.
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Is the Epson WorkForce WF-7720 right for you?
The WF-7720 is the two-cassette version of the WF-7710 with a single-pass duplex ADF, making it the small-office wide-format all-in-one of the 2017-2020 period. It is a large, heavy machine that needs a solid stand. Besides the family's pigment black drying and sealed waste pad, the lower cassette is a frequent jam point and the duplex ADF rollers wear faster than single-sided units.
Best for: Small offices wanting two trays and two-sided tabloid scanning
Setting up the Epson WorkForce WF-7720
Set up on Ethernet and configure paper sizes for both trays on the touchscreen. Install the driver bundle from epson.com/support with ScanSmart for duplex scanning. Use 252XL cartridges and keep the rear feed for 13x19 and card stock.
- Unbox and prepare. Remove every piece of shipping tape and packing material, install the ink cartridges, and load paper in the tray.
- Join your Wi-Fi. Keep the printer close to the router for setup. Most printers only connect to the 2.4GHz band, so if your router broadcasts one merged network name you may need to split the bands temporarily. See our Wi-Fi guide if it will not join.
- Install the setup app. Use Epson's official app rather than a driver you found on a search result — third-party driver sites are the most common source of printer malware.
- Add the printer. On Windows 11: Settings › Bluetooth & devices › Printers & scanners › Add device. On macOS: System Settings › Printers & Scanners › Add Printer.
- Print a test page and run a scan if this is an all-in-one, so you find any problem now rather than when you are in a hurry.
Ink, toner and supplies
The Epson WorkForce WF-7720 uses the following consumables. Match the number exactly when you buy: the same printer family often uses several different cartridge numbers by region.
- Epson 252 / 252XL (US)
- Epson 27 / 27XL (UK/EU)
High-yield (XL) versions almost always cost less per page if you print regularly. On third-party ink and toner, read our honest assessment first, and note that some manufacturers push firmware that rejects non-original chips.
Full specifications
| Print Speed | 18 ISO ppm black / 10 ISO ppm color |
|---|---|
| Resolution | Up to 4800 x 2400 dpi |
| Duplex | Automatic (up to 11x17) |
| Adf | 35 sheets (duplex scanning) |
| Paper Capacity | 500 sheets (2 x 250) plus rear feed |
| Display | 4.3-inch color touchscreen |
| Connectivity | Wi-Fi, USB, Ethernet, Wi-Fi Direct, NFC |
| Mobile | Epson Smart Panel, AirPrint, Mopria |
| Os | Windows 11/10, macOS, ChromeOS, iOS, Android |
| Dimensions | 22.3 x 19.1 x 16.7 in |
| Weight | 45.6 lb |
| Monthly Duty | 20,000 pages |
| Extra | Two-tray WF-7710 with duplex ADF; 252 or 27 cartridges |
| Functions | Print, Scan, Copy, Fax |
Official drivers and apps
Every link goes to the manufacturer or an official app store. We never host modified installers.
- Epson Connect
Free Epson cloud service for Email Print, Remote Print and Scan to Cloud Windows · macOS · iOS - Epson ScanSmart
Desktop scanning software for Epson scanners and all-in-ones Windows · macOS - Epson Smart Panel
Epson's current mobile app for setup, printing, scanning and ink levels iOS · Android
Problems owners report with this printer
| Code or message | What it means |
|---|---|
| W-12 | Paper jam in cassette 2 |
| W-13 | Document jam in ADF |
- Printer Not Printing Black but Has Ink? 8 Fixes (HP, Canon, Epson EcoTank, Brother)
- Printer Paper Jam: How to Clear It Safely (Including "Paper Jam But No Paper")
- Printer Prints But Won't Scan? How to Fix a Scanner That Stopped Working
- Epson "Parts Inside Your Printer Are at the End of Their Service Life": What It Means and How to Clear It
- Two-Sided (Duplex) Printing Not Working: Why the Option Vanishes and How to Get It Back
Epson error codes
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