HP OfficeJet series — shown for reference; your model may look different. liewcf · CC BY-SA 2.0
HP OfficeJet 8015e: Setup, Drivers, Ink and Common Problems
The OfficeJet 8015e is the HP+ edition of the 8015 and is still one of the cheapest ways into a 225-sheet, individual-cartridge HP inkjet. It trades a little freedom for convenience: HP+ activation locks it to Original HP 910 ink, and in return the warranty is extended and the first months of Instant Ink are free. The 8010 series printhead is the same sensitive unit as the Pro models, so keep it printing regularly.
Sold in United States, Canada. Sold as HP OfficeJet 8012e / 8014e in United Kingdom.
Is the HP OfficeJet 8015e right for you?
The OfficeJet 8015e is the HP+ edition of the 8015 and is still one of the cheapest ways into a 225-sheet, individual-cartridge HP inkjet. It trades a little freedom for convenience: HP+ activation locks it to Original HP 910 ink, and in return the warranty is extended and the first months of Instant Ink are free. The 8010 series printhead is the same sensitive unit as the Pro models, so keep it printing regularly.
Best for: Home offices that print a few hundred pages a month on Instant Ink
Setting up the HP OfficeJet 8015e
HP Smart with an HP account is required to finish HP+ activation before the first print. Either Wi-Fi band works; many owners use 2.4 GHz for stability. If you need to send a fax, Mobile Fax in HP Smart does it over the internet, since this model has no phone port.
- Unbox and prepare. Remove every piece of shipping tape and packing material, install the ink cartridges, and load paper in the tray.
- Join your Wi-Fi. Keep the printer close to the router for setup. Most printers only connect to the 2.4GHz band, so if your router broadcasts one merged network name you may need to split the bands temporarily. See our Wi-Fi guide if it will not join.
- Install the setup app. Use HP's official app rather than a driver you found on a search result — third-party driver sites are the most common source of printer malware.
- Add the printer. On Windows 11: Settings › Bluetooth & devices › Printers & scanners › Add device. On macOS: System Settings › Printers & Scanners › Add Printer.
- Print a test page and run a scan if this is an all-in-one, so you find any problem now rather than when you are in a hurry.
Ink, toner and supplies
The HP OfficeJet 8015e uses the following consumables. Match the number exactly when you buy: the same printer family often uses several different cartridge numbers by region.
- HP 910 Black
- HP 910 Cyan
- HP 910 Magenta
- HP 910 Yellow
- HP 910XL high-yield
- HP 912 (UK/EU)
High-yield (XL) versions almost always cost less per page if you print regularly. On third-party ink and toner, read our honest assessment first, and note that some manufacturers push firmware that rejects non-original chips.
Full specifications
| Print Speed | 18 ppm black / 10 ppm color |
|---|---|
| Resolution | Up to 4800 x 1200 dpi |
| Duplex | Automatic |
| Adf | 35-sheet |
| Paper Capacity | 225 sheets |
| Display | 2.2-inch mono touchscreen |
| Connectivity | Wi-Fi, USB, Wi-Fi Direct |
| Mobile | HP Smart, AirPrint, Mopria |
| Os | Windows 11/10, macOS, ChromeOS, iOS, Android |
| Dimensions | 18.1 x 13.4 x 9.2 in |
| Weight | 17.6 lb |
| Monthly Duty | Up to 20,000 pages |
| Extra | HP+ version of the OfficeJet 8015; mobile fax via HP Smart only |
| Functions | Print, Scan, Copy |
Official drivers and apps
Every link goes to the manufacturer or an official app store. We never host modified installers.
- Apple AirPrint
Driverless printing built into iPhone, iPad and Mac iOS · macOS - HP Instant Ink
HP's ink and toner subscription, billed by pages printed rather than cartridges bought Windows · macOS · iOS - HP Print and Scan Doctor
Free Windows diagnostic tool that finds and fixes common HP printing faults Windows - HP Smart (the HP app)
HP's official setup, printing, scanning and ink app for home and small-office printers Windows · macOS · iOS
Problems owners report with this printer
| Code or message | What it means |
|---|---|
| 0x6100004a | Carriage or printhead fault, often cleared by reseating cartridges and power cycling |
- Printer Prints But Won't Scan? How to Fix a Scanner That Stopped Working
- HP Printer Offline? How to Get a DeskJet, ENVY, OfficeJet or LaserJet Back Online
- HP "Ink Cartridge Problem"? Missing, Damaged, Incompatible and Non-HP Chip Errors Explained
- HP "Problem with Printhead"? How to Reseat, Clean or Replace It
- HP Smart Says "Something Went Wrong" During Setup: How to Get Past It
HP error codes
Owner reviews
No reviews yet. If you own this model, share what works and what does not.
Write a review
Reviews appear after moderation.
Let a printer specialist fix it with you, remotely
Share your screen, we diagnose the driver, Wi-Fi or firmware problem and fix it while you watch. One affordable annual plan covers every printer in your home or office.
Questions & comments (0)
No comments yet. Describe your printer model, operating system and the exact message you see; comments appear after review.
Ask about this page
Your comment appears after our team approves it. Or sign in to post faster.