Ricoh IM C2000: Setup, Drivers, Ink and Common Problems

Is the Ricoh IM C2000 right for you?

The IM C2000 is the entry model in Ricoh's A3 colour IM C line, running 20 ppm with the same panel, security stack and Always Current firmware model as the faster machines. It is usually sold on contract to offices whose volume is modest but who need A3 output, booklet copying and card release. Because the platform receives feature updates over its life, keep firmware current or newer workflow apps from the Ricoh Application Site will not install.

Best for: Offices needing A3 colour copying at modest monthly volumes

Setting up the Ricoh IM C2000

Have the dealer complete the network and accounting setup, but as administrator make sure you can reach Web Image Monitor over HTTPS and that the supervisor password has been changed from the default. Client rollout is easiest with the PCL6 Universal Driver deployed by Group Policy or Intune, mapping trays and finishing to your paper stocks. Scan-to-folder should point at a dedicated service account rather than a personal login so scans keep working when staff change passwords.

1. Unbox and prepare. Remove every piece of shipping tape and packing material, install the toner cartridge and drum unit, and load paper in the tray.
2. Join your Wi-Fi. Keep the printer close to the router for setup. Most printers only connect to the 2.4GHz band, so if your router broadcasts one merged network name you may need to split the bands temporarily. See our Wi-Fi guide if it will not join.
3. Install the setup app. Use Ricoh's official app rather than a driver you found on a search result — third-party driver sites are the most common source of printer malware.
4. Add the printer. On Windows 11: Settings › Bluetooth & devices › Printers & scanners › Add device. On macOS: System Settings › Printers & Scanners › Add Printer.
5. Print a test page and run a scan if this is an all-in-one, so you find any problem now rather than when you are in a hurry.

Ink, toner and supplies

The Ricoh IM C2000 uses the following consumables. Match the number exactly when you buy: the same printer family often uses several different cartridge numbers by region.

• Ricoh IM C2000 black toner (19,000 pages)
• IM C2000 colour toners (16,000 pages each)
• Waste toner bottle

High-yield (XL) versions almost always cost less per page if you print regularly. On third-party ink and toner, read our honest assessment first, and note that some manufacturers push firmware that rejects non-original chips.

Full specifications