Epson WorkForce Enterprise EM-C800RDW: Setup, Drivers, Ink and Common Problems

Is the Epson WorkForce Enterprise EM-C800RDW right for you?

The EM-C800RDW is a 2024 A4 WorkForce Enterprise multifunction using the Replaceable Ink Pack System, positioned for managed print contracts that want laser-class A4 colour with very long intervals between consumable changes. It includes duplex scanning, fax and cloud fleet management. As a dealer-channel device, the specifics of ink pack yields and options vary by contract, and firmware is typically administered remotely.

Best for: Managed print customers wanting a current A4 enterprise colour MFP

Setting up the Epson WorkForce Enterprise EM-C800RDW

Dealer installation on Ethernet with cloud registration through Epson's management platform. Clients install the PCL or PostScript driver or Universal Print Driver from epson.com/support. Admin credentials are held by the dealer unless transferred.

1. Unbox and prepare. Remove every piece of shipping tape and packing material, install the ink cartridges, and load paper in the tray.
2. Join your Wi-Fi. Keep the printer close to the router for setup. Most printers only connect to the 2.4GHz band, so if your router broadcasts one merged network name you may need to split the bands temporarily. See our Wi-Fi guide if it will not join.
3. Install the setup app. Use Epson's official app rather than a driver you found on a search result — third-party driver sites are the most common source of printer malware.
4. Add the printer. On Windows 11: Settings › Bluetooth & devices › Printers & scanners › Add device. On macOS: System Settings › Printers & Scanners › Add Printer.
5. Print a test page and run a scan if this is an all-in-one, so you find any problem now rather than when you are in a hurry.

Ink, toner and supplies

The Epson WorkForce Enterprise EM-C800RDW uses the following consumables. Match the number exactly when you buy: the same printer family often uses several different cartridge numbers by region.

• Epson high-yield RIPS ink packs
• Epson maintenance box

High-yield (XL) versions almost always cost less per page if you print regularly. On third-party ink and toner, read our honest assessment first, and note that some manufacturers push firmware that rejects non-original chips.

Full specifications