HP DeskJet series — shown for reference; your model may look different. Chris Whytehead · CC BY-SA 3.0
HP DeskJet 2755: Setup, Drivers, Ink and Common Problems
The DeskJet 2755 was HP's best-selling pandemic-era home printer, bought in huge numbers for remote schooling. It shares everything with the 2722 except the retail bundle, so advice for one applies to the other. Its weak spot is the starter cartridges, which run out after a few dozen pages and prompt the dreaded cartridge-problem message when replaced with anything HP does not recognise; it is not an HP+ model, so it will eventually accept refilled cartridges after a warning.
Sold in United States, Canada. Sold as HP DeskJet 2720 in United Kingdom; HP DeskJet 2720 in Australia.
Is the HP DeskJet 2755 right for you?
The DeskJet 2755 was HP's best-selling pandemic-era home printer, bought in huge numbers for remote schooling. It shares everything with the 2722 except the retail bundle, so advice for one applies to the other. Its weak spot is the starter cartridges, which run out after a few dozen pages and prompt the dreaded cartridge-problem message when replaced with anything HP does not recognise; it is not an HP+ model, so it will eventually accept refilled cartridges after a warning.
Best for: Homework, recipes and the occasional photo on a budget
Setting up the HP DeskJet 2755
Use HP Smart for the first connection and make sure your phone is on the same 2.4 GHz network you intend the printer to use. If the printer was previously paired to another router, hold the Wireless and Cancel buttons together for five seconds to clear the old settings. Update the firmware once through HP Smart to fix early Wi-Fi dropouts.
- Unbox and prepare. Remove every piece of shipping tape and packing material, install the ink cartridges, and load paper in the tray.
- Join your Wi-Fi. Keep the printer close to the router for setup. Most printers only connect to the 2.4GHz band, so if your router broadcasts one merged network name you may need to split the bands temporarily. See our Wi-Fi guide if it will not join.
- Install the setup app. Use HP's official app rather than a driver you found on a search result — third-party driver sites are the most common source of printer malware.
- Add the printer. On Windows 11: Settings › Bluetooth & devices › Printers & scanners › Add device. On macOS: System Settings › Printers & Scanners › Add Printer.
- Print a test page and run a scan if this is an all-in-one, so you find any problem now rather than when you are in a hurry.
Ink, toner and supplies
The HP DeskJet 2755 uses the following consumables. Match the number exactly when you buy: the same printer family often uses several different cartridge numbers by region.
- HP 67 Black
- HP 67 Tri-color
- HP 67XL high-yield
- HP 305 (UK/EU)
High-yield (XL) versions almost always cost less per page if you print regularly. On third-party ink and toner, read our honest assessment first, and note that some manufacturers push firmware that rejects non-original chips.
Full specifications
| Print Speed | 7.5 ppm black / 5.5 ppm color |
|---|---|
| Resolution | Up to 4800 x 1200 dpi |
| Duplex | Manual |
| Adf | None |
| Paper Capacity | 60 sheets |
| Display | Icon LCD |
| Connectivity | Wi-Fi, USB, Wi-Fi Direct, Bluetooth LE |
| Mobile | HP Smart, AirPrint, Mopria |
| Os | Windows 11/10, macOS, ChromeOS, iOS, Android |
| Dimensions | 16.7 x 11.9 x 6.1 in |
| Weight | 7.5 lb |
| Monthly Duty | Up to 1,000 pages |
| Extra | Same engine as the 2722; differs in bundle and retailer |
| Functions | Print, Scan, Copy |
Official drivers and apps
Every link goes to the manufacturer or an official app store. We never host modified installers.
- HP Easy Start
Small bootstrap installer that fetches the right HP driver for your model Windows · macOS - HP Instant Ink
HP's ink and toner subscription, billed by pages printed rather than cartridges bought Windows · macOS · iOS - HP Print and Scan Doctor
Free Windows diagnostic tool that finds and fixes common HP printing faults Windows - HP Smart (the HP app)
HP's official setup, printing, scanning and ink app for home and small-office printers Windows · macOS · iOS
Problems owners report with this printer
- Printer Printing Blank Pages? Why It Happens and How to Fix It (Inkjet and Laser)
- Ink or Toner Cartridge Not Recognized? How to Get Your Printer to Accept It
- Printer Prints But Won't Scan? How to Fix a Scanner That Stopped Working
- HP Printer Offline? How to Get a DeskJet, ENVY, OfficeJet or LaserJet Back Online
- HP Smart Can't Find Printer? How to Finish Setup When the HP App Stalls on Searching
HP error codes
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